ServicesInstant Reply Inbox
Instant Form Replies and One Lead Inbox for South Jersey Businesses
When someone fills out your form, they hear back right away, and their message lands in one inbox on your phone with your calls, texts and email.
more likely to get a real conversation when a business replies within the hour instead of later
7x
of businesses never answered an online request at all
23%
of home service owners say their customers expect a reply within the hour
Over 55%
Sound familiar?
The request came in. Nobody told you.
It’s not that you don’t care. The messages are scattered and the day is full. This puts them in one place and answers the first one for you.
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Lost in email
“I found a form from three days ago buried in my email. They’d already hired someone.”
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Five places to check
“Between texts, email, voicemail and Facebook, I never know where the last message came from.”
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Nobody answers the form
“People fill out the form at ten at night and hear nothing until I get to it the next afternoon.”
How it works
What does the Instant Reply Inbox do?
When someone fills out the form on your website, they get a text right away saying you got it. You get a notification on your phone, and their message lands in one inbox with your calls, texts and email, so nothing gets buried and nobody is left wondering.
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Step 1
Someone fills out your form
Day or night, from any page on your website.
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Step 2
They get a text right away
“Hey, just letting you know we got your request. Someone will be in touch shortly.” In your words, from your business.
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Step 3
Your phone lights up
A notification tells you who it is and what they asked for.
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Step 4
It’s waiting in one inbox
Their request sits on top of your calls, texts and email, in one app. Reply right from there.
What's included
Every request answered, all in one place
Everything here comes with every build. We do all of the setup.
Included. No second number to pay for.
It uses the same texting number as Missed Call Text Back, so the only costs are that number’s phone company fees, charged to your own card with no markup from us: about a penny a text. The full breakdown is on the Missed Call Text Back page.
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Instant form replies.
A text right away, telling them you got their request.
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Your words.
We write the reply with you so it sounds like your business.
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A notification on your phone.
Who it is and what they asked for, the moment it comes in.
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One inbox app.
Missed calls, texts, form requests and email in one place, not spread across five apps.
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Facebook and Instagram too.
Have a Facebook or Instagram page? We connect it, so those messages land in the same inbox.
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Reply from anywhere.
Answer by text or email from the same app, wherever you are.
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Every form on your site.
Quote requests, contact forms and bookings all land in the same inbox.
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Keep your system if you like.
Already use something to manage customers? That’s fine. You can keep it.
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Tested before launch.
We fill out every form on your site ourselves and make sure the reply arrives.
The honest comparison
Your email, a form app, or us
An honest look at the other ways website requests get handled.
| Your email inbox | A do-it-yourself form app | CreoHaus | |
|---|---|---|---|
| The customer hears back | When you get to it | An automatic email, if you set one up | A text right away, in your words |
| You find out | When you open your email | Another app’s notification | A notification on your phone, with their message |
| Where it lives | Mixed in with everything else | One more app to check | One inbox with your calls, texts, email and social messages |
| Who sets it up | Nothing to set up | You: the forms, the replies, the texting registration | We do, and we test every form |
| If something stops working | Nothing to fix | You troubleshoot it | We fix it |
What it doesn’t do: it doesn’t carry on the conversation for you, and there’s no chatbot pretending to be you. It lets them know you got it, and the rest of the conversation is yours.
Straight answers
Questions about the Instant Reply Inbox
Straight answers, including what it costs you and what happens if we part ways.
Something like: “Hey, just letting you know we got your request. Someone will be in touch shortly.” We write yours with you, and you can change it any time.
Right away and automatically, day or night. We test it on every form before launch.
Yes. Your form asks for their permission to text them, with a checkbox the phone carriers require. We set that up for you.
Missed calls, texts, website form requests and email, plus your Facebook and Instagram messages if you have a page, all in one app on your phone. You can reply to any of them from there.
No. Keep what works for you. The inbox makes sure new requests get answered and don’t get lost, and you can move them into your own system however you like.
No. It’s included in every build and uses the same texting number as Missed Call Text Back, so there’s no second number. The only costs are that number’s phone company fees.
No. It sends one text you approved, so they know you got their request. Every reply after that is you.
Your website forms and the automatic reply turn off with the service. We export your contact list for you, so every customer comes with you.
The texting line is yours. If you want to keep it, we move it to any phone company you choose before we close anything, at no charge from us.
Let’s make sure every request gets an answer.
Tell me a little about your business, then pick a time and I'll call you. A free 15-minute conversation about what would help it grow. No pitch, no pressure.